taking on the administration of your membership data, communications and e-marketing.

Act as first point of contact for membership enquiries. Delivering solutions and the personal touch.
Create and follow care guidelines for your members, friends of the organisation and sponsors.
Lead all aspects of the membership renewal administrative process, maximising retention of your membership.
Delivery of activities to effectively promote the membership journey including automated email communications, monthly newsletter creation
Virtual events and in-person events co-ordination.
Administer your membership organisation’s software: WordPress, SalesForce, PaidMembershipPro, MemberPress. MemberMojo, SheepCRM, Xero, Stripe, PayPal.
Keep accurate records of members on the CRM system and comply with all good practice guidance including data protection, security of financial data and equal opportunities.
Administer invoices, payment processing and conduct debt chasing as
required.